About Agent Banking

A recently conducted survey revealed that only 30% of the bankable population in Kenya can access financial services. 70% of the bankable populations have no access to any formal banking services. This comprises about 20 million Kenyans who can maintain at least a single bank account. The government through the vision 2030 plans to increase banked Kenyans to about 70%. In support of vision 2030, Kenya’s financial sector is expected to explore and implement innovative growth. In this regard; the finance Act 2009 was amended to allow banks use third party entities to offer services on their behalf. Agent refers to any third party acting on behalf of a bank in pursuant to an agency agreement.