Agent Banking Services

National Agent banking is a business partnership whereby third parties are vetted, approved under the CBK regulations and contracted by National Bank to provide banking services on behalf of the Bank, under specified conditions and regulations. Our aim is to offer our customer financial solution at their doorsteps by offering the full range of banking services without them having to visit a branch. This provides our customer with an opportunity to access financial services at a location nearest to them and therefore reducing cost and accessibility.
Services offered under National Agent banking:

  • Deposit of cash
  • Withdrawal of cash
  • Balance inquiry
  • Generation and issuance of mini Bank statements
  • School fees payment


How to identify a National Agent
The Agent shops will be branded by the National Bank Logo and signage The Agents will have posters that are National bank branded indicating the services offered and the tariff.