NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Almasi Account

This account was created with the female customer and her unique banking needs in mind. From affordable rates to networking opportunities with other women, this account is made for your success.

Why choose Almasi Account

Zero monthly charges.

No monthly charges are incurred on this account
Access to Sharia’h compliant loans

Buy assets or make an invest with the help of our loans
Attractive rates

Enjoy friendly rates for Almasi Auto Takaful
Networking opportunities

Network with like-minded individuals and share ideas
Free funds transfer

Transfer money to Amana Vision & Student accounts without charge