NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Bancassurance Solutions

NBK Bancassurance Intermediary Limited
National Online Banking
Property Sales
Natbank Investments
Treasury Services
Investor Relations
Contact Us

Health Insurance

Learn More
Agricultural Products

Learn More
General Insurance

Learn More
Motor Insurance

Learn More
Life Insurance

Learn More

Forex

USD: Buying: 126.50 , Selling: 131.50
EURO: Buying: 134.80 , Selling: 157.40
GBP: Buying: 163.35 , Selling: 183.51
Canadian Dollar: Buying: 91.22 , Selling: 105.82
Australian Dollar: Buying: 84.92 , Selling: 97.83
Swiss Franc: Buying: 144.91 , Selling: 165.35
Japanese Yen: Buying: 0.7564 , Selling: 0.9343
Swedish Kroner: Buying: 8.924 , Selling: 15.4983
Norwegian Kroner: Buying: 9.0230 , Selling: 14.8703
Danish Kroner: Buying: 16.3065 , Selling: 20.5374
Indian Rupee: Buying: 1.3276 , Selling: 1.8256
Tanzanian Shillings: Buying: 0.0445 , Selling: 0.0557
Uganda Shillings: Buying: 0.0309 , Selling: 0.0421
SA Rand: Buying: 5.0371 , Selling: 9.2785
Chinese Yuan: Buying: 17.3900 , Selling: 19.7750
UAE Dirham: Buying: 32.1524 , Selling: 38.6009
RWF: Buying: 0.0906 , Selling: 0.1426

Bancassurance Solutions

Bancassurance Solutions

Health Insurance

Agricultural Products

General Insurance

Motor Insurance

Life Insurance