NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Health Insurance

SIMBA HEALTH INSURANCE
A comprehensive medical cover designed to protect you and your loved ones in the event of accidents or illnesses. Access enhanced coverage on Chronic, Pre-ex- isting conditions. Ranging from Kshs.1m to Kshs.10m for hospitalization cover and Kshs.50,000.00 to Kshs.300,000.00 for outpatient
- Annual coverage
- Outpatient dental and optical cover
- Minimal exclusions
- Enhanced inpatient and outpatient limits
- Extensive network of providers
- Cover for senior citizens up to the age of 75 years - 80 years
SIMBA AFYA HEALTH INSURANCE
A medical insurance cover offering hospitalization and optional outpatient benefits to our Customers and their families. Ranging from Kshs. 300,000 - Kshs. 750,000 for hospitalization cover and Kshs. 50,000 to Kshs.60,000 for outpatient cover per annum.

Features & Benefits
- Offers Routine outpatient consultation, diagnostic laboratory and radiology services, prescribed physiotherapy, prescribed drugs and dressings, dental & optical services
- HIV/AIDS related conditions and Prescribed ARV’s, routine immunizations (KEPI), routine Antenatal checkups and postnatal care up to six weeks post-delivery
- High overall cover limit and sub-limits on the supplementary benefits
- Extensive network of providers all over the country without restrictions
- Provides cover for senior citizens up to the age of 75 years and can be extended to 80 years on provision of acceptable medical report
SIMBA HEALTH SENIOR
Simba Senior product is a comprehensively packaged medical insurance cover offering to those who are between the ages of 60 – 70 years. Exciting features and benefits of Simba Health Insurance:
- Routine outpatient consultation
- Chronic, Pre-existing conditions, Cancer, & HIV/AIDS including cost of ARVs
- Travel Vaccines (Yellow Fever and Oral Polio)
- Gynaecological & prostate surgery with only a waiting period of one year, Cancer & dialysis treatment after one year of cover
- Funeral expenses per member
- Air ticket economy class for patient and accompanying person or guardian

Health Insurance

Health Insurance

SIMBA HEALTH INSURANCE

SIMBA AFYA HEALTH INSURANCE

SIMBA HEALTH SENIOR

Interested in Health Insurance or have a question?