NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Life Insurance Kenya, Personal Insurance Kenya

Life Insurance

ELIMISHA PLUS COVER
With our education plan, you can rest assured that your children's education will be covered in the event of your disablement, death, or critical illness, ensuring their academic future regardless of your presence.

Benefits
- Maturity benefits: Sum Assured is payable in four equal annual instalments
- Natural Death 100% of Sum Assured payable upon natural death
- Accidental Death Benefits - 200% of Sum Assured payable upon accidental death
- Double Accidental Death Benefits - 200% of Sum Assured payable
- 200% of Sum Assured upon Permanent Total Disability (PTD)
- 100% of Sum Assured upon PTD on Loss of one Limb or sight of one eye
Critical Illness ( CI) Benefit
- 50% of Sum Assured payable under the main benefit on first time diagnosis of any of the listed Critical/ Terminal diseases
- Policy continues to pay partial payouts and full maturity when due
Waiver of Premium on death, CI and PTD
- The company shall waive all future premiums upon death
- On admission of Waiver of Premium, full benefits intended at inception are payable
The benefit is subject to a waiting period table.(PTD and Death)

LAST EXPENSE SUMMARY OF COVER
Last Expense is a funeral cover to help families deal with the burden of meeting the last respect expenses on the death of a family member.

Benefits
- The policy will pay a sum assured
- Claims are payable Within 48 hours
- Cover applies to principle member, one spouse, biological children and biological parents
- Cover commences once the premium is paid in full
- There is a waiting period of 2 months from the date of commencement of the policy and subject to payment of full premium
- Maximum age at entry is 80 years next birthday for parents, and 70 years for main member and spouse. There is no cover expiry age
- Children are covered up to the age of 18 or up to age 24 if they are still under their parents care and in school/college
- Multiple covers are allowed up to a maximum of KES 500,000 per life
- The maximum amount payable on death of a child below the age of 10 years shall be KES 100,000 as provided by Insurance Act Cap 487 – Sec 96

Life Insurance

Life Insurance

ELIMISHA PLUS COVER

LAST EXPENSE SUMMARY OF COVER

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