NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

For You
- Back
- Open an Account
  - Back
  - Open an Account
  - Current Account
    Personal Current Account Premium Account Foreign Currency Current Account
  - Savings Accounts
    Ahadi Savings Vision Savings Ahadi Premium Account
  - Transactional Accounts
    Nat625 Mobile National Transactional Account Student Account Wekeza Account Taifa Account
- Get a loan
- Get a Card
  - Back
  - Get a Card
  - Credit Cards
    Visa Classic Card Visa Platinum Card Visa Gold Card
  - Debit Card
    Classic Debit Card Gold Debit Card Platinum Debit Card Amanah Debit Card
For your Biashara
- Back
- Accounts
  - Back
  - Accounts
  - Micro Banking
    Jenga Biashara Account Jenga Biashara Current Account
  - SME Accounts
    SME Current Account SME Transactional Account School Current Account
- Trade Finance
- Get a Loan
- National Business Forum
- NIA Women Program (MSME)
- ElimuKonnect
- MajiKonnect
For Corporate
- Back
- Accounts
  - Back
  - Accounts
  - Open Account
    Current Account
- Get Financing
- Get Services
National Amanah
- Back
- National Amanah
  - Back
  - National Amanah
  - Personal Accounts
    Amanah Taifa Almasi Account Amanah Student Account Amanah Personal Current Account Amanah Vision Account
  - Personal Loans
    Amanah Mortgages Unsecured Personal Financing
  - Business Accounts
    Amanah Jenga Account Amanah Business Current Account
  - Business Loans
    Amanah Jenga Biashara Loan Amanah Jenga Kilimo Loan Amanah Asset Finance Loan
  - Trade Finance
Diaspora
- Back
- Open an Account
  - Back
  - Open an Account
  - Savings Accounts
    Ahadi Account Fixed & Call Deposit Account Vision Account
  - Transactional Accounts
    Taifa Account Personal Current Account Premium Current Account
- Diaspora Mortgage
- Investments and Custodial Services
- Insurance
- Money Transfer Services
Ways of Banking
About Us
- Back
- Leadership
- Careers
- Newsroom
- Our Blog
- Sustainability
Deals
NBK Bancassurance Intermediary Limited | NatOnline Property Sales | Treasury Services Investor Relations | Contact Us

NBK System Upgrade Update

System Upgrade FAQs to Customers

System Upgrade - Privacy and Data Protection FAQs

Recent Articles

Capital Injection Frequently Asked Questions

Capital Injection

National Bank Announces DEFCO Partnership

National Bank partners with Defence Forces to offer Agent Banking services Nairobi.

National Bank taps into Kenswitch and Postbank Network

The deals give bank’s customers access to 1317ATMs across the region and 99 Post Bank Branches and 800 mashinani agents across the country.

KCB Group Plc & Access Bank Plc Complete National Bank of Kenya (NBK) Transaction

KCB Group PLC (KCB Group) and Access Bank PLC (Access Bank) have completed the sale of National Bank of Kenya Limited (NBK) to Access Bank Plc, marking the conclusion of a transaction that began in March 2024. This follows the receipt of all regulatory approvals customary for a transaction of this nature.

Forex

USD: Buying: 125.45 , Selling: 132.45
EURO: Buying: 142.05 , Selling: 160.55
GBP: Buying: 164.55 , Selling: 185.51
Canadian Dollar: Buying: 89.82 , Selling: 104.37
Australian Dollar: Buying: 79.22 , Selling: 91.88
Swiss Franc: Buying: 145.61 , Selling: 166.05
Japanese Yen: Buying: 0.7992 , Selling: 0.9792
Swedish Kroner: Buying: 9.948 , Selling: 16.522
Norwegian Kroner: Buying: 9.458 , Selling: 15.320
Danish Kroner: Buying: 16.502 , Selling: 20.737
Indian Rupee: Buying: 1.2981 , Selling: 1.7941
Tanzanian Shillings: Buying: 0.04302 , Selling: 0.05495
Uganda Shillings: Buying: 0.03065 , Selling: 0.04185
SA Rand: Buying: 5.0651 , Selling: 9.3030
Chinese Yuan: Buying: 17.235 , Selling: 19.620
UAE Dirham: Buying: 31.538 , Selling: 38.601
RWF: Buying: 0.0832 , Selling: 0.1252

Current Account

Savings Accounts

Transactional Accounts

Unsecured Personal Loan

Mortgages

Credit Cards

Debit Card

Micro Banking

SME Accounts

Open Account

Personal Accounts

Personal Loans

Business Accounts

Business Loans