NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Visa Classic Card

You don’t need to be liquid. Do your shopping, fuel your car, travel or eat out at a restaurant and charge it to your Visa Classic Card at no extra cost. This is the height of financial flexibility.

Why choose Visa Classic Card

Available to customers and non-customers

Sign up for a Visa Classic Card whether you’re an NBK customer or not
Free to Swipe

Payments made using your Visa Classic Card are free of charge

What is required

Original and copy of National ID/ valid passport
KRA PIN certificate
Duly filled Credit Card application form
Latest pay slip – minimum net salary of between KSh 20,000
Bank statements for the last 6 months
For businesses, a minimum monthly turnover of KSh 150,000.

Rates and fees

Card limits from KSh 30,000 – KSh 199,999
Monthly Interest Rate - 3.5% of the total amount due
Cash advance fee – 5% of amount accessed
Late payment fee – KSh 1500
Over limit fee - KSh 1,000
Annual fee - KSh 2,500
Supplementary card - KSh 1,000
Minimum repayment - 10% of total billed amount

**Note that the charges are tax exclusive.

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Business Loans

Savings Accounts

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Visa Classic Card

Why choose Visa Classic Card

Available to customers and non-customers

Free to Swipe

Interested in Visa Classic Card or have a question?

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Visa Gold Card

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