NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Diani Reef Beach Resort & Spa Offer

Enjoy 15% discount on your overall bill at Diani Reef Beach Resort & Spa when you pay using your National Bank Debit & Credit Card.

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Davis & Shirtliff Offers

We are now providing loans to individuals and businesses who wish to purchase water pumps, solar solutions and much more from Davis and Shirtliff.

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National Bank – Furniture Elegance Partnership

Turn your home into a comfort zone with Furniture Elegance

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Holiday Deals With Magical Skies

Experience nature and your dream destination with NBK & Magical skies.

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National Bank – Fones Direct Partnership

You can now upgrade to your dream phone using your NBK card and get 5% off when you pay in full using any NBK Card

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Mabati Rolling Mills Partnership

Buy from a wide range of roofing solutions and enjoy a 12% discount for full and upfront payment using any NBK card.

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Get Deals & Offers

Diani Reef Beach Resort & Spa Offer

Diani Reef Beach Resort & Spa Offer

Davis & Shirtliff Offers

Davis & Shirtliff Offers

National Bank – Furniture Elegance Partnership

National Bank – Furniture Elegance Partnership

Holiday Deals With Magical Skies

Holiday Deals With Magical Skies

National Bank – Fones Direct Partnership

National Bank – Fones Direct Partnership

Mabati Rolling Mills Partnership

Mabati Rolling Mills Partnership