NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Vision Savings

Instill a culture of saving in your child with this children’s savings account. By signing them up for a Vision Account, you are setting them up for success. Our attractive rates guarantee that this is the best savings account for kids.

Why choose Vision Savings

Free withdrawal at your branch

Withdraw your money over the counter at absolutely no cost
Attractive rates

Earn a 5% interest rate per annum on your savings
Free banker’s cheque

Get a free banker’s cheque every term for school fees payment

What is required

Original and copy of guardian’s National ID/Passport
Birth certificate/notification of birth of child
1 Passport photo of the guardian/parent (to be taken at branch)
PIN Certificate of guardian/parent
Proof of address/ source of funds (refer to AML document)

Rates and fees

Minimum opening balance KES 500
Minimum operating balance KES 500
Free over the counter withdrawal
Interest rate is tiered up to 5% per annum

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Vision Savings

Why choose Vision Savings

Free withdrawal at your branch

Attractive rates

Free banker’s cheque

Interested in Vision Savings or have a question?

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Ahadi Savings

Ahadi Premium Account