NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Residential Mortgage

Are you a first time home buyer? Let us set you off on the journey to owning your new home. Our home loan supports you in the buying of an existing and complete house. We also accommodate customers switching from other financial institutions to National Bank.

Why choose Residential Mortgage

Increase assets

Invest in your home and add it to your list of properties owned.
Value appreciation

You stand to gain from the increase in value of the property over time
Mortgage relief

Enjoy a reduction of tax on your income while servicing the loan

Rates and fees

Loan to Value ratio – maximum 90%
Interest Rate – CBR + 4% p.a.
Tenure – maximum 25 years
Negotiation fees – up to 1.5% of loan amount

Internal costs

Negotiation fees

External costs

Mortgage Protection Insurance (MPI)
House Owners Comprehensive Insurance (HOCI)
Valuation fees
Stamp duty on transfer
Stamp duty on charge
Legal fees
Search fees
Statutory payments (land rates, rent and all taxes)

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Residential Mortgage

Why choose Residential Mortgage

Increase assets

Value appreciation

Mortgage relief

Interested in Residential Mortgage or have a question?

Similar products you might be interested in

Residential Plot Purchase

Mortgage Top Up

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