NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Jenga Chama Loan

Is it time to endeleza your chama? Through this loan, your investment group can get into construction, agribusiness or even buy property. With the flexible repayment periods and low interest rates, you can pay back the loan comfortably.

Why choose Jenga Chama Loan

Loan processing within 48 hours

Obtain your loan in a record time of 48 hours after application
Flexible financing requirements

Obtain a loan for any investment or project that your chama would like to put money into.
Legal support for company registration

Obtain legal guidance in case you would like to register a company under your chama group
Capacity building forums for groups

Take part in forums and group activities that enrich your chama's investment capacity

What is required

Group must be at least one year old
12 months statement for non-National Bank customers
Group Registration certificate
Group Constitution

Rates and fees

Borrow up to KSh 50 Million
Repayment period is up to 72 months
Low interest rate on reducing balance

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Transactional Accounts

Unsecured Personal Loan

Mortgages

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Debit Card

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Jenga Chama Loan

Why choose Jenga Chama Loan

Loan processing within 48 hours

Flexible financing requirements

Legal support for company registration

Capacity building forums for groups

Interested in Jenga Chama Loan or have a question?

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Jenga Biashara Loan

SME Business Loans