NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

National Bank of Kenya - Top Bank in Kenya

For You
- Back
- Open an Account
  - Back
  - Open an Account
  - Current Account
    Personal Current Account Premium Account Foreign Currency Current Account
  - Savings Accounts
    Ahadi Savings Vision Savings Ahadi Premium Account
  - Transactional Accounts
    Nat625 Mobile National Transactional Account Student Account Wekeza Account Taifa Account
- Get a loan
- Get a Card
  - Back
  - Get a Card
  - Credit Cards
    Visa Classic Card Visa Platinum Card Visa Gold Card
  - Debit Card
    Classic Debit Card Gold Debit Card Platinum Debit Card Amanah Debit Card
For your Biashara
- Back
- Accounts
  - Back
  - Accounts
  - Micro Banking
    Jenga Biashara Account Jenga Biashara Current Account
  - SME Accounts
    SME Current Account SME Transactional Account School Current Account
- Trade Finance
- Get a Loan
- National Business Forum
- NIA Women Program (MSME)
For Corporate
- Back
- Accounts
  - Back
  - Accounts
  - Open Account
    Current Account
- Get Financing
- Get Services
National Amanah
- Back
- National Amanah
  - Back
  - National Amanah
  - Personal Accounts
    Amanah Taifa Almasi Account Amanah Student Account Amanah Personal Current Account Amanah Vision Account
  - Personal Loans
    Amanah Mortgages Unsecured Personal Financing
  - Business Accounts
    Amanah Jenga Account Amanah Business Current Account
  - Business Loans
    Amanah Jenga Biashara Loan Amanah Jenga Kilimo Loan Amanah Asset Finance Loan
  - Trade Finance
Diaspora
- Back
- Open an Account
  - Back
  - Open an Account
  - Savings Accounts
    Ahadi Account Fixed & Call Deposit Account Vision Account
  - Transactional Accounts
    Taifa Account Personal Current Account Premium Current Account
- Diaspora Mortgage
- Investment & Advisory Services
- Money Transfer Services
Ways of Banking
About Us
- Back
- Leadership
- Careers
- Newsroom
- Our Blog
- Sustainability
MajiKonnect
Deals
NBK Bancassurance Intermediary Limited | National Online Banking Property Sales | Natbank Investments Treasury Services | Investor Relations Contact Us

Digital Banking Save & Invest Get a Loan Our Tarrifs Location Support Open Diaspora Account

For You For your Biashara For Corporate

Personal Current Account

Do you move money frequently or prefer to make payments by cheque? ....

Explore Now

Unsecured Personal Loan

Our unsecured loan facility helps you achieve your dreams; get the ....

Explore Now

Visa Gold Card

Big on travel? Then go for gold. The Visa Gold Card holds the key t....

Explore Now

National Transactional Account

Looking for an account that is ideal for you to make transactions o....

Explore Now

SME Current Account

With no minimum or operating balance required, this account is affo....

Explore Now

Jenga Biashara Loan

Scale your business with the Jenga Biashara Loan. You can borrow up....

Explore Now

Small Enterprise Banking

Designed to help businesses manage their money, the Jenga Biashara ....

Explore Now

Jenga Chama Loan

With this loan facility, your chama can now make investments in con....

Explore Now

Corporate Current Account

Are you a corporate institution looking to open an account that wil....

Explore Now

Trade Finance

Our solutions for facilitating international trade are flexible, gu....

Explore Now

National Bank Diaspora Banking

Invest at home even as you prosper abroad with a partner invested in your growth and success.

Our services include:

• Diaspora Current and Savings Accounts

• Diaspora Mortgage

• Investment & Advisory Services

• Money Transfer Services

Click here to open your account today

For any queries, email us at: diasporabanking@nationalbank.co.ke

What’s happening?

See All

NBK And Ministry Of Water, Sanitation And Irrigation Partner To Support Farmer Led Irrigation Development In Kenya

The program will see farmers benefit from the KShs 5B Shillings NBK Majikonnect Program supporting Water, Sanitation and Hygiene

NBK Posts KShs 1.2 billion Profit After Tax in Q3 2024

The National Bank of Kenya (NBK) has recorded outstanding growth in financial performance, posting a KShs. 1.2 billion <...
Read More
NBK disburses KES 1.2B to improve Water & Sanitation Efforts Across the Country

The Maji Konnect programme addresses the challenges of inadequate and inequitable access to clean and safe water services, ...
Read More

NBK Posts KES 839 million Profit After Tax in H1 2024 as Revenue Diversification Pays Off

August 2024:

The National Bank of Kenya (NBK) has recorded a profit after tax of KES 839 ...
Read More

Forex

USD: Buying: 126.50 , Selling: 131.50

EURO: Buying: 124.10 , Selling: 142.50

GBP: Buying: 149 , Selling: 172.26

Canadian Dollar: Buying: 85.92 , Selling: 100.27

Australian Dollar: Buying: 76.32 , Selling: 88.78

Swiss Franc: Buying: 133.80 , Selling: 153.95

Japanese Yen: Buying: 0.7330 , Selling: 0.9095

Swedish Kroner: Buying: 8.295 , Selling: 14.80

Norwegian Kroner: Buying: 8.7680 , Selling: 14.6130

Danish Kroner: Buying: 15.3015 , Selling: 19.5324

Indian Rupee: Buying: 1.3236 , Selling: 1.8211

Tanzanian Shillings: Buying: 0.441 , Selling: 0.0555

Uganda Shillings: Buying: 0.0301 , Selling: 0.4141

SA Rand: Buying: 5.15 , Selling: 9.39

Chinese Yuan: Buying: 17.1900 , Selling: 19.5700

UAE Dirham: Buying: 31.6079 , Selling: 38.6659

RWF: Buying: 0.0860 , Selling: 0.1317

For You

Open an Account

Get a Loan

Invest

Get a Card

For Your Biashara

Open Account

Get a Loan

Trade Finance

For Corporate

Accounts

Financing

Services

Quick Links

FAQS

Careers

Complaint Handling

Service Charter

Banking Hours

Mon – Fri : 8.30 am - 4.00 pm

Sat : 8.30 am - 12.00 pm

Sun : Closed

Public Holidays : Closed

Regulated by the Central Bank of Kenya | © 2025 National Bank Limited. All Rights Reserved.

Terms and Conditions Digital Banking T&Cs Disclaimer Tarrif Guide Data Privacy Statement Social Media Disclaimer Cookie Policy Resources

Current Account

Savings Accounts

Transactional Accounts

Unsecured Personal Loan

Mortgages

Credit Cards

Debit Card

Micro Banking

SME Accounts

Open Account

Personal Accounts

Personal Loans

Business Accounts

Business Loans

Savings Accounts

Transactional Accounts

Welcome To NBK

Personal Current Account

Unsecured Personal Loan

Visa Gold Card

National Transactional Account

SME Current Account

Jenga Biashara Loan

Small Enterprise Banking

Jenga Chama Loan

Corporate Current Account

Trade Finance

National Bank Diaspora Banking

Invest at home even as you prosper abroad with a partner invested in your growth and success.

What’s happening?

NBK And Ministry Of Water, Sanitation And Irrigation Partner To Support Farmer Led Irrigation Development In Kenya

NBK Posts KShs 1.2 billion Profit After Tax in Q3 2024

NBK disburses KES 1.2B to improve Water & Sanitation Efforts Across the Country

NBK Posts KES 839 million Profit After Tax in H1 2024 as Revenue Diversification Pays Off