NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

MajiKonnect

What is MajiKonnect?

MajiKonnect is a financing program for the Water Sanitation and Hygiene sector for MSMEs, Corporates and Water Service Providers (WSPs)

Key features of the MajiKonnect program

MajiKonnect is designed to accelerate financing for WSPs, corporates and MSMEs in the Water Sanitation and Hygiene sector.

Customized collaterals and security requirements

Flexible repayment period for up to 10 years (for infrastructure projects)

Technical assistance to support loan development and implementation

Subsidized loan costs

Who is eligible for MajiKonnect?

MSMEs

Water works contractors
Water vendors and refillers e.g. water kiosks
Water bowsers
Borehole services General traders and
Suppliers of water related equipment and wares

WSP's

Private water services providers
Public water services providers
Community/group water projects
Energy for water e.g solar, biogas, e.t.c

How can you access MajiKonnect program?

MajiKonnect Financing is readily accessible through the following facilities:

MajiKonnect Loan for SME

This is a facility with a tenure of up to 48 months, specially designed to help WASH enterprises expand their businesses by accessing up to Kshs 5 million with the benefit of insurance cover on the assets purchased. This facility targets MSMEs

MajiKonnect Term Loan

This is a facility with a tenure of up to 10 years and agreed amounts per project cost. The target group for this product constitutes small and medium public / private / community WSP’s and select corporate size WASH entities

Loan Process

MajiKonnect is designed to accelerate financing for WSPs, Corporates and MSMEs in the Water Sanitation and Hygiene sector.

Application

Customer engages RM
Customer prepares all required documentation as per NBK policy
Customer submits the application and documents to RM

Credit Appraisal

Bank undertakes due diligence and risk analysis
Assess the security provided
Credit approval
If all requirements are met, NBK extends a loan offer

Loan perfection & disbursements

Customer accepts the offer and the loan is processed.
Credit administration and disbursement of funds

Monitoring

This activity involves project monitoring, Environmental social Governance assesment
Financial Review based on initial project costs
Review of proposed disbursement agreements.
Review of Governance Structures and SLA’s of Customers and suppliers

Application documentation required for categories

Copy of Business Registration (Certificate of Incorporation). Copy of Memorandum and Articles of Association.
Copy of Service Provision Agreement (License to provide water and sanitation services.
Audited accounts for the last 3 years (For amounts of above KES 3 million. Copies of identification documents for Directors.
Copy of KRA PIN Certificate Company and Directors.
Latest 12 months bank statements (if not an existing NBK customer). Latest Management Accounts.
Aged list of debtors and creditors.

Requirements for WSPs

Board resolution for specific engagement with NBK.
Letter of No Objection for the respective County Government. Recommendation from WASREB.
Abstraction License from WRA.
Recommendation Letter from Any Guarantor or Development Partner on special arrangement.
Collection and Revenue Account to be domiciled at NBK.
Undertaking by WSP to consolidate banking with NBK for the entire term of the loan.
Escrow Account at NBK for loan repayments.
Statement report on Outstanding Debts including Legacy Debts (from municipality) and Development Partners.

Interested in MajiKonnect or have a question?

Full Name

Phone Number

Email Address

Message

Current Account

Savings Accounts

Transactional Accounts

Unsecured Personal Loan

Mortgages

Credit Cards

Debit Card

Micro Banking

SME Accounts

Open Account

Personal Accounts

Personal Loans

Business Accounts

Business Loans